Home Business TELUS International Launches TELUS Digitisation Campus in India: A Hub for Innovation

TELUS International Launches TELUS Digitisation Campus in India: A Hub for Innovation

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TELUS International (NYSE and TSX: TIXT), a renowned digital customer experience (CX) innovator, has unveiled its latest venture, the TELUS Digitisation Campus in India. This strategic move underscores the company’s commitment to meeting the surging demand for cutting-edge technology solutions globally, while also prioritising the well-being and productivity of its workforce.

Addressing Market Demands with Innovation

As part of its global expansion strategy, TELUS International has consistently invested in its workforce, infrastructure, and technology capabilities to remain at the forefront of evolving market demands. The inauguration of the TELUS Digitisation Campus in India marks a significant milestone in this journey. This state-of-the-art campus not only serves as a testament to the company’s dedication to fostering innovation but also reflects its commitment to empowering talent and driving digital transformation for clients worldwide.

Empowering Talent and Driving Collaboration

The TELUS Digitisation Campus in India is designed to provide TELUS International employees with an environment conducive to innovation and collaboration. Equipped with cutting-edge infrastructure and amenities, the campus aims to enhance workforce performance and facilitate the delivery of innovative, AI-fueled solutions to clients. With a focus on fostering a culture of collaboration and continuous learning, the campus serves as a hub where employees can leverage their expertise to develop next-generation digital solutions.

Arshad Majeed, Regional Vice President of Service Delivery, TELUS International Digital Solutions, emphasised the company’s commitment to delivering value to clients through innovation. He highlighted the expertise of the company’s team in designing, building, and delivering end-to-end customer experiences, driven by a collaborative spirit fostered by the TELUS Digitisation Campus model.

Harnessing India’s Talent Pool for Global Impact

TELUS International’s decision to establish its Digitisation Campus in India is a testament to the country’s robust talent pool and thriving technology industry. With over 6,000 customer experience experts, technology professionals, and developers operating across three sites in Noida and Bengaluru, TELUS International India is well-positioned to drive digital innovation on a global scale.

Monty Hamilton, Senior Vice President of TELUS International, expressed confidence in India’s potential as a strategic location for the company’s expansion. He highlighted the success of the company’s first Digitisation Campus in Guatemala and emphasised the role of the India campus in developing next-generation solutions for global clients.

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