Global payroll processing is an arduous job. Not only are organisations faced with concerns around accuracy, but they must also deal with the complexities of compliance. The task of managing an ever-changing taxation landscape is exacerbated by the plethora of multiple local authority regulations. Failure to adhere to these laws- whether local or international, is costly and can result in hefty penalties and reputational damage.
Therefore, it is not surprising that outsourcing this labyrinthine process is extremely popular. Utilizing the technology and the professional expertise that these global payroll providers offer ensures efficiencies and can, critically, reduce the risk of a data breach. Immedis, a Dublin-based company and part of the Clune Technology Group, is one such service provider. They provide multi-country payroll and employment tax solutions and tailor to organisations with employees dispersed in multiple jurisdictions. Today, Immedis is responsible for delivering payments to employees, regulatory bodies, and other third parties in over 150 countries across the world and is rapidly establishing itself as one of the leaders in the global payroll market valued at over $21.9 billion.
How Immedis Forged its Unique Brand
Immedis began in Clune Technology Group, with a Global Mobility division which was led by Christine Keily, now Chief Operating Officer at Immedis, and developed in response to a growing demand from customers needing a consolidated global payroll service. In 2016, Immedis was officially founded by Terry Clune, Ruairi Kelleher and Mark Graham and in 2017 Richard Limpkin, Chief Product Officer, joined the company and was responsible for building the cloud native Immedis Platform.
In May 2017, Immedis acquired US payroll provider Expaticore to strengthen customer delivery capabilities in the US. Since then, Immedis has seen vast customer growth, as well as extensive geographic expansion. In 2019, Immedis secured €25 million in strategic investment from Scottish Equity Partners (SEP), a top-performing venture capital and growth equity firm backed by blue chip international investors including the Ireland Strategic Investment Fund. Last December Immedis received a further $50m strategic investment from Lead Edge Capital, a growth-stage investment fund based in New York and California.
As part of establishing the brand, Immedis laid a foundation, a set of core ideals that drives the brand forward and ensure Immedis is boldly reimagining global payroll management.
Customer centricity is at the heart of everything we do at Immedis. Leveraging innovation and cutting edge technology, Immedis is on a mission to provide businesses with a truly transformative global payroll experience and one that offers personalisation and benefits from years of industry experience.
Guided by its international tax and payroll specialists’ expertise, Immedis provides global payroll support to many of the world’s leading organisations who trust and depend on Immedis to manage both their global payroll operations and employment tax obligations.
Technology Underpins the Immedis Solution
By optimizing its advanced technical proficiency, the Immedis Platform is transforming the global payroll market. Leveraging capabilities such as robotic process automation (RPA) to eliminate the laborious task of manual data gathering, verification, and processing, Immedis is streamlining and making payroll operations more efficient. At the same time, its solution’s extensive reporting and analytics features are augmenting decision-making processes.
Experienced Global Mobility Tax Advisors
Immedis has firmly established itself as a leader in the field of global mobility tax advice provision. The company’s wide array of services cover all the additional tax solutions needed when sending employees on foreign assignments. These services include shadow payrolls, tax equalisation, calculations and advice, social security applications, and other cross border relief claims.
The Immedis Ecosystem
Immedis works with most of the leading Human Capital Management (HCM) and Financial Systems to create a single source of HR truth for their customers. Immedis offers bidirectional integration that reduces the costs of deploying, managing, and integrating payroll solutions as well as enhances speed and efficiency.
Immedis currently integrates with Ultimate Software, Workday, SAP Success Factors, Oracle, and Ceridian.
- Ultimate Software – This integration allows customers to have one singular point of truth for all HR data with the combined benefit of two distinct platforms and their capabilities.
- Workday – Customers benefit by seeing real-time data in Workday while still being able to use local payroll providers. Immedis is Workday Certified, and this integration with Workday helps reduce the costs associated with deploying, integrating, and managing payroll solutions. Payroll results can be displayed in Workday.
- Ceridian – Immedis offer a bi-directional integration with Dayforce, the award-winning payroll solution from Ceridian.
- SAP Success Factors – Immedis customers using SAP Success Factors can choose an integrated solution where all payroll inputs come automatically from SAP SF to Immedis, reducing manual errors, and saving time.
- Oracle – Immedis customers who store their HR details on Oracle have the option to have an automatic feed of payroll inputs from Oracle to Immedis, reducing manual errors and saving time.
Ruairi Kelleher: The Person Behind the Immedis Vision
Ruairi Kelleher, CEO of Immedis, oversees the company’s rapid growth. His leadership style is as distinct as the company’s approach to payroll solutions. His commitment to empowering employees and bringing out the best in them is his not-so-secret, secret ingredient. He believes completely in the talent and work ethic of his people. He understands that hiring exceptionally talented individuals and giving them the freedom to create, design, and innovate is essential to the company’s future. Kelleher has built a work environment where every individual is valued. His leadership style motivates employees to take ownership of their work and strive for excellence.
Although the current times have tested leaders across all industries, Kelleher has stayed firm:
Customer Praise
Immedis strives to satisfy their customers, and they are doing just that.
“With Immedis we can rest assured that our payroll will be handled with efficiency and the necessary security concerns will be addressed with utmost diligence” — Paul Hughes, First Derivatives
“The technological brilliance and R&D investments of the firm were unmatched by any other industry player. I see our partnership continuing to grow in the upcoming years” — Jeff Pamplin, Apex Fund Services
The Immedis Potential is Recognised
In 2019, Immedis secured €25 million in strategic investment from the venture capital and growth equity firm Scottish Equity Partners (SEP). More recently, in December 2020, Immedis announced an additional $50m strategic investment from Lead Edge Capital, a growth-stage investment fund based in New York and California. The valuation of this Irish technology company has grown to over $575m in just 18 months, since the last round of financing led by Scottish Equity Partners, who remain investors in the Company.
This remarkable achievement is a testimony to the company’s achievements in the field of global payroll providers. Immedis is now on a trajectory to expand into the US, EMEA, and APAC markets. The investment will also enable Immedis to increase its team of experts.
Company name: Immedis
Key person: Ruairi Kelleher, CEO, Immedis
Quotes
1. At Immedis we place tax and payroll experts at the heart of our business, ensuring clients remain compliant and have access to the right help as and when they need it. We work with in country partners in 150 countries worldwide to deliver our global payroll service allowing our Client Delivery team to provide the best service possible to our clients
-Ruairi Kelleher
2. We have learned many lessons over the past few years, but the most important one is around building trust with customers and partners. We know how important it is to listen to their needs and challenges so we can create the best global payroll solution in the market. It has also helped maintain those relationships through these extraordinary times
-Ruairi Kelleher
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